Indian Store - Service, Event, Business, Housing Listings

DTS is looking for Business Analyst (Cognos / Power BI ) for long term project with our direct client in Troy, MI . Candidates have to work on our W2. No C2C candidates are allowed for this role. Position Description: The Business Analyst will play a pivotal role in a strategic program that will modernize one of Client’s key IT systems & build the foundation that will drive business transformation. Primary responsibilities will include working with Business and IT stakeholders to methodically understand and decompose the current process and systems landscape; including external supplier integration points. The Business Analyst will drive value throughout the entire development lifecycle from project inception, requirements, design, construct, testing, and deployment. The ideal candidate must be passionate about delivering results, must be an innovative and strategic thinker, willing to challenge status quo, can learn quickly, is self-motivated, detail oriented, and can sift through voluminous amounts of information to pinpoint which items are relevant for inclusion in the future state solution (COTS and / or custom developed). The Business Analyst will need blend of business skills and experience in leading cross-functional initiatives that enable them to facilitate sessions with multiple stakeholders to drive measurable results. This role will require impeccable organizational, time management, and communication skills, and must work well in a matrix organization. Minimum Requirements: • High school diploma or equivalent required. Bachelor’s degree in related field strongly preferred. • 5+ years in customer service or financial services industry is needed. At least 2 years leadership experience preferred. • Must have experience in one or more of the following areas for the Consumer Auto Finance program: o Customer Service (CRM, Salesforce, Lead Management, Campaign Management) o Account Maintenance and Payments o End of Term / Remarketing o Collections and Loss Mitigation o Data and Reporting o Finance, Treasury and Tax o Consumer Credit / Funding / Product / Pricing o Dealer / OEM o COTS stand-up o Business and Change Delivery o Core Receivables System o Integration Delivery o System Conversion o Platform Development o Solution Integration • Accomplished at facilitating sessions with cross-functional groups to gather appropriate inputs required to define several key items including, but, not limited to processes flows, requirements, controls, test cases, and training materials • Comfortable challenging status quo and driving change • Familiar with process re-engineering / six sigma concepts • Excellent written and verbal communication skills • Ability to effectively work with employee and external partner resources, both on-shore and off-shore • Skilled with Microsoft products, in particular MS Excel, MS Access, MS PowerPoint • Familiarity with the following tools desired:VersionOne, TeamRoom,Quality Center, • Able to work on multiple teams and prioritize efforts based on program objectives and timeline • Capable of working with stakeholders to define and document reporting and analytics needs • Ability to travel as needed to support project • Willingness to commit to multi-year project assignment Please send your resume to [email protected] Contact Kapil @ 248-438-8214